Billing questions about your anesthesia

Digestive Health Specialists, P.A. uses Triad Sedation Associates, LLC for all our anesthesia needs. Below are a few billing questions that we believe are important for our patients to have answered. This information is directly from Triad Sedation Associates, LLC.


Who is CRH Anesthesia?

CRH Anesthesia is a leading provider of anesthesia services that works collaboratively with endoscopy centers nationwide. Triad Sedation Associates, LLC is a subsidiary of CRH Anesthesia.

With a passion for and expertise in delivering the highest quality of care, CRH Anesthesia brings an unparalleled combination of innovation, patient safety, and quality practices to better support the patients, facilities, and communities we serve. We thank you for entrusting our dedicated anesthesia providers and are proud to share with you our commitment to ensuring a safe, compassionate, and comfortable experience.

How much will anesthesia services cost for my procedure?

Providing an estimate for anesthesia is difficult because processing is based on time or charged amount and is plan specific. If your service is a screening procedure, most plans will cover this at 100% of their allowed amount. Exceptions include some BCBS plans and grandfathered commercial plans. We are happy to assist when possible; however, due to the number of insurance plans, we suggest you contact your insurance company if you have a specific question.

Does Triad Sedation Associates, LLC accept my insurance?

We accept any insurance that the Endoscopy Center where you have the procedure accepts. Because we are an ancillary provider, we typically do not need to contract separately with your insurance company to be processed in-network (several BCBS plans are the exception). We contract with all federal (Medicare, Tricare) and state plans (Medicaid).

If we are not a participating anesthesia provider within your insurance plan we will work with your insurance company, once you have completed the Assignment of Benefits (AOB) form, to ensure that you are not penalized for our non-participating (out-of-network) status. The maximum amount you will owe will be your participating (in-network) benefit rates. Please contact us if you have ANY concerns.

Do I need to file anything with my insurance provider?

As a courtesy to you, the bills for your anesthesia services will be submitted to your insurance company once you have signed the AOB form and your insurance company should send the payment directly to our billing office. If we have secondary insurance on file for you, we will file a claim for the amount not paid by your primary insurance. If there is no secondary insurance on file, we will send you a bill for the co-payment due as determined by your insurance company.

How to read your Explanation of Benefits (EOB)

Your EOB is plan specific, so please contact us directly at 336-666-5602, so that we can address your questions over the phone. If we are notified of a denial, we will send you notices explaining your benefits and appeal rights. These letters are insurance specific and typically explain what needs to be done to have the balance reduced or eliminated.

Your EOB may identify:

  • The patient and the service provided
  • The amount charged by the provider
  • The amount of the charges that are covered and not covered by your plan
  • The amount paid to your provider
  • The amount you are responsible for

Remember: Your EOB is Not a Bill
It simply explains what is covered by your insurance plan. It is likely that you will see additional EOBs and notices from your insurance company as your claim progresses.

My insurance sent me a check – what should I do?

If your insurance company sends payment directly to you, you may either endorse the check OR write a personal check for the amount received and send it to the address listed below. 

We want to provide you choices to pay for your bill:

  • We accept debit cards and all major credit cards
  • Pay by phone: 336-666-5602 or 1-888-337-3509
  • Pay online using our payment portal by visiting www.triadsedationassociates.com
  • Personal check by mail to address below. Please may check out to Triad Sedation Associates, LLC and mail to:
    Triad Sedation Associates, LLC
    P.O. Box 865579
    Orlando, FL 32886-5579

 

  • Caring for you, close to home – visit one of our five convenient locations!
    Call us today (336) 768-6211

  • Winston-Salem Office & Endoscopy Center

    Monday-Friday
    Office: 8 am-5 pm
    Endoscopy Center:
    7:30 am-4 pm


    More info »
  • Advance Office
    & Endoscopy Center

    Monday-Friday
    Office: 8 am-4 pm
    Endoscopy Center:
    7 am-4 pm

    More info »
  • Kernersville Office &
    Endoscopy Center

    Monday-Friday
    Office: 8 am-4:45 pm
    Endoscopy Center:
    7:30 am-4 pm

    More info »
  • Thomasville Office &
    Endoscopy Center

    Monday-Friday
    Office: 8 am-4 pm
    Endoscopy Center:
    7:30 am-4 pm


    More info »
  • King Office & Endoscopy Center

    Monday-Friday
    Office: 7:30 am-4 pm
    Endoscopy Center:
    7:30 am-4 pm


    More info »
  • We need all patients to wear face masks to our clinic.

    For more information on the safety measures we are  taking, please visit:
    Coronavirus Response

    Log into Your MyChart*

     

    If you have a MyChart Login please click here

    Otherwise, please call our office at (336) 768-6211 to request an authorization code. 


    *As of February 21, 2018, Digestive Health Specialists, P.A. (DHS) associated with Novant Health Community Connect (NHCC). NHCC allows independently owned physician practices to access shared patient records with other providers within the NHCC and Novant Health System. This allows us to offer you the same individualized specialty care you have come to expect from DHS with enhanced communication between you and our office and between us and your other health care providers.

    One feature we are happy to offer is your new patient portal MyChart. If you are a current Novant Health patient then you may already have access to MyChart and will use your same login information.

    With MyChart you will be able to:

    • View lab results
    • Send messages directly to your care team
    • Request prescriptions

    Thank you for choosing Digestive Health Specialists, P.A. for your care.

    *Epic and MyChart are registered trademarks of Epic Systems Corporation. Used with permission.

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